I knew there was something up with the first few shipments of Xbox 360s. Microsoft’s repairing all the pre-2006 Xbox 360s for free, and refunding the payments people for people who had to pay for out of service repairs.
Here’s the quote:
As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it’s a higher rate than we are satisfied with. We’ve made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs.
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